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If you are emailing us in regards to a game you sent us through The Game Crafter, please note that the Game Crafter checkout option refers to a process where by the games are stored at the Game Crafter warehouse for up to a month, while they batch games to send to us. This ensures that shipping to us remains cheap enough for the discount rate as well as ensuring the most efficient method possible for them and us.
Often this means that games will take up to a month to get to us. Please be patient.